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Career Opportunities

PerfectLaw® is renowned for having the best, most talented professionals in the legal software industry. If you are an achiever and want to work with a super team in a relaxed working environment, we welcome you to compete for these great opportunities.

To apply for one of the available positions, please submit a cover letter and resume with your qualifications and salary requirements.

PerfectLaw® Software
Attn: Human Resources
815 N.W. 57 Avenue, Suite 200
Miami, FL 33126

Fax: (305) 444-1428
Email: info@perfectlaw.com

* Make sure you note which position you are applying for...*

Current Openings
Back Office Trainer
Software Trainer
Customer Engineer (CE)
Account Manager
Sales Assistant

 

Back Office Trainer

PerfectLaw® Software trainers educate buyers on PerfectLaw® usage, features, functions and best practices relating to timekeeping, billing, accounting and management reporting.


Skills/Attributes:

  • Training aptitude and experience
  • Software & technology aptitude and literacy
  • Work and communicate effectively with customers and coworkers
  • Business background/education with an emphasis in Accounting
  • Law office accounting or paralegal experiences a definite plus!

We offer a competitive salary and a superior benefits program. While we appreciate all replies, only those candidates selected for interviews will be contacted. No phone calls or employment agencies please.



Software Trainer

As an installation team member, you will demonstrate the many advantages of PerfectLaw® Software and train buyers on PerfectLaw usage, features, functions and best practices.
Eventually, you will become a workflow expert in law office automation and will be able to analyze client requirements and help PerfectLaw® customers optimize their return on investment.

Skills/Attributes:

  • Training aptitude and experience
  • Software & technology aptitude and literacy
  • Work and communicate effectively with customers and coworkers
  • Law office accounting or paralegal experiences a definite plus!

We offer a competitive salary and a superior benefits program.
While we appreciate all replies, only those candidates selected for interviews will be contacted. No phone calls or employment agencies please.



Customer Engineer (CE)

Summary
Provides technical support to customers. Primary duty involves execution of complex tasks associated with the ongoing support of PerfectLaw® products. Requires an integrated skill set, knowledge of the technologies associated with installing, configuring, customizing, and integrating PerfectLaw products, and basic understanding of the business functions supported by PerfectLaw® products. This position operates under moderately close supervision.

Responsibilities
Work as member of the PerfectLaw® customer support specialist team. Primary duties include the following:

  • Provide front-line support for PerfectLaw® customers.
  • Requires an ability to listen closely and clearly identify the customer’s issues and needs. Must have strong troubleshooting and research skills to successfully resolve customer’s issues in accordance with PerfectLaw® service maintenance and installation contracts
  • Follow through on support calls to complete closure, by proactively contacting the customer to ensure that their issue has been resolved to their satisfaction.
  • Effectively manage many support calls and other tasks at one time.
  • Escalate to and work with product development or senior employees as necessary to resolve issues in accordance with PerfectLaw® service maintenance and installation contracts.
  • Coordinate and implement service pack delivery and product upgrades. Effectively carry out the project plan to ensure minimal effect on the customer’s production environment. This may occasionally require travel to customer sites. Participate on internal project teams. Identify project issues and communicate to the customer’s lead contact.
  • Work cooperatively with team members to successfully execute the overall team plan.

Requirements include:

  • Complete project task responsibilities correctly and on schedule.
  • Present a professional demeanor in terms of interaction with team members, other employees, partners, and customers.
  • Regular, reliable, predictable attendance at work.
  • Must be able to work regular business hours, travel to client’s site and occasional evenings and/or weekends as necessary.
  • Provide on-call support on a rotating basis.
  • Provide product training as necessary.
  • Perform other duties that may be assigned.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required:

  • Bachelor's degree in computer science or business or other related field.
  • One year of experience in at least one of the following areas:
  • Microsoft SQL Server database administration
  • Competent knowledge of the Legal industry
  • Competent knowledge of accounting
  • Ability to represent PerfectLaw in a professional manner to customers and the business community at large. Professional appearance and presentation required.
  • Excellent written communications.
  • Excellent verbal communications.
  • Effective interpersonal skills and ability to work in a team environment.
  • Equivalent combination of education and experience may substitute for stated requirements.
  • Proficiency in the following products and/or technologies:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Microsoft Windows
  • Microsoft Visual Basic
  • Programming

Account Manager

PerfectLaw® Software, the leader in All-in-One® Software for Back Office (time, billing and accounting and management reporting) and Front Office Case Management (docket, calendar, document management, document assembly, case/matter management) for law firms, is seeking experienced, highly motivated Account Managers to be based in our Miami office.

The successful candidates will be expected to sell at high levels as well as establish and develop business relationships with new accounts nationwide. Additionally, they must be able to analyze client requirements as well as uncover, pursue and develop business opportunities in the legal marketplace throughout the sales cycle.

Experience in the legal software marketplace is a definite plus!


Qualifications:

  • Three to five years direct sales experience in the legal software marketplace is mandatory
  • Professional selling skills
  • Demonstrated skills in account development and territory management
  • Previous experience selling and negotiating software contracts
  • Knowledge of advanced software technologies
  • Must be able to manage multiple complex projects and tasks simultaneously while ensuring completion of projects


Skills/Attributes:

  • Excellent interpersonal skills - ability to professionally communicate effectively both verbally and written
  • Ability to prepare and provide presentations and product demonstrations to technical and non-technical audiences at senior levels
  • Ability to respond effectively to changing priorities and deadlines
  • Ability to effectively prioritize and manage one’s own time
  • Ability to effectively negotiate
  • Ability to analyze complex situations or problems and to exercise judgment and initiative when determining appropriate solution or course of action
  • Interaction with clients and prospects is an important characteristic of the job - diplomacy, understanding, ‘business’ common sense decision-making, persuasiveness, follow-up and negotiation skills are required during these interactions.

We offer a competitive salary and a superior benefits program.

While we appreciate all replies, only those candidates selected for interviews will be contacted. No phone calls or employment agencies please.
  


Sales Assistant

Professional Opening - Seeking an applicant with a degree in Communications to assist in various stages of Sales and Marketing. Tasks include multi-media writing, editing and preparing internal/external communication pieces, assisting with the dissemination of information using social media tools, and more.

While we appreciate all replies, only those candidates selected for interviews will be contacted. No phone calls or employment agencies please.